Company number and address

THELASHLINE LIMITED

Company number 11941724

Registered office address
63 – 66 Hatton Garden, Fifth Floor, Suite 23, London, England, EC1N 8LE

Returns & Refunds

We do not accept returns or give refunds due to hygiene reasons. Alternatively, we can provide you with store credit.

All returns must be received in the same condition and packaging we sent them in. Postage charges will not be refunded. Please get in touch with us before you send anything back.

To be eligible for a refund the goods must be unopened or unused and in a resalable condition. If returns arrive in a poor or unsalable condition a refund will not be available. You are solely responsible for ensuring the goods are returned to us.

We will not be liable for returns lost in the post or lost for any other reason. We will advise the customer how to return the item/s and if an item arrives faulty or damaged return costs will not be covered.

E-Learning products are non-refundable.

Read more of our return policy here: Terms & Conditions

Delivery

We currently offer three delivery options.

Please allow a 1 – 2 day processing period before dispatch.

All Next Day delivery orders must be placed by 10 am.

Festive Seasons (Dec 24th – Jan 3rd)

Please allow a 1 – 2 week processing period before dispatch.

  • UK First Class: £4.70
  • Guaranteed Next Day: £7.70
  • International Shipping: £20

Payment Methods

Payment for all Products must be by Credit, Debit card or Klarna.

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